Refund policy

Refund Policy

At Sipsy Tea, all sales are final. Due to the nature of our products (consumable food items), we do not accept returns or exchanges.

However, we stand behind the quality of our teas. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at [your email] with a photo of the issue. We will offer a replacement or full refund at our discretion.

We are not responsible for delays or damage caused by the shipping carrier once the order has been dispatched.